We provide technical and scientific support to all users of COSMIC. The answer to your question may be in the FAQ or Documentation but if not please email your enquiry to the appropriate address -
Commercial users: firstname.lastname@example.org (Qiagen Technical Services)
All other enquiries: email@example.com (COSMIC HelpDesk)
For all enquiries to the COSMIC Helpdesk we aim to respond promptly, usually within 24 hours, but this may be longer during busy periods and at weekends.
For information about licensing COSMIC for commercial use please see the "Licensing" page.
Comments and Feedback
We are always keen to hear your comments and suggestions on how we can improve the website, downloadable content, or any aspect of the COSMIC project. Please email the helpdesk (address above) if you would like to help improve our resources or shape our future direction.